Frequently Asked Questions?
Still Have Questions?
For Your Convenience, We Have Compiled a List Of Frequently Asked Questions By Our Customers.
WHY SHOULD I HAVE MY AIR DUCTS CLEANED?
You may not be aware of the fact that buildings breathe, wellthey do. The contaminants that ducts contain hinder the duct system and make it difficult for the HVAC system to function effectively. A dirty air duct is the perfect environment for mold spores, microbial growth, bacteria, etc. Contaminants like dirt, debris, and dust present in your air ducts could result in higher bills or the premature breakdown of HVAC components.
WHAT DO DUCTS OR THE DEBRIS FOUND IN DUCTWORK LOOK LIKE?
Some of the things found inside air ducts include bacteria, mold, dust mites, dead human skin cells, pet dander, pollen, rodent droppings, wood, sawdust, soda cans, etc. Small objects accidently dropped inside vents or garbage left by builders may also be found.
WILL CLEANING THE AIR DUCTS HELP MY HEALTH/ALLERGIES?
Yes, by getting rid of allergens from the air ducts. There are many recommendations from different health practitioners to their clients and guess what:it all comesdown to cleaning their air ducts.
HOW OFTEN SHOULD I CLEAN MY DUCTS?
According to the standards released by The National Air Duct Cleaning Association, it is recommended that every home should be sanitized every three – five years. But homes that have pest problems or members with allergies or asthma should get their ducts cleaned more frequently.
IS YOUR SERVICE QUALITY GUARANTEED?
We are happy and proud to inform you that our work is guaranteed. If you are not satisfied with our service, we will return to re-do a service at no charge.
HOW DOES YOUR COMPANY OPERATE?
On the day of your confirmed appointment, our technicians arrive with our own truck mounted system for every job. They will professionally clean your furnace, dryer vents, registers, air ducts , based on the service you selected. Aside from agitation tools, we use Cobraview cameras and the portable evolution Hybrid system. This has the ability to thoroughly clean the interior surface of the duct system. We are uniquely equipped to deliver exceptional quality service, at competitive pricing
WILL YOU DIG UP A LOT OF DUST DURING THE CLEANING PROCESS?
NO, our equipment will take care of that. We make use of powered vacuum trucks which provide negative air pressure to direct dust and debris into the truck.
WHAT SYSTEM AND TOOLS DO YOU USE?
We use state-of-the art duct cleaning equipment available in the industry to ensure the job is done well. Our revolutionary Duct Truck is very effective and the portable system helps clean hard to reach places
WHY SHOULD YOU HIRE GRAVITY DUCT CLEANING?
Our staff is highly skilled with over 15+ years of industry experience. We are a fully bonded and insured company and we guarantee customers of a safe and secure deal with us. We are also a registered member of TSSA – Technical Standards and Safety Authority
DOES GRAVITY DUCT CLEANING SUIT YOUR BUDGET?
A big YES! Our residential and commercial duct cleaning services come with competitive pricing that will fit into the budget of our potential customers. With us, you can be sure that your money will never be wasted and you will feel the difference in the service provided. In addition, our service quality is guaranteed and we will make sure you are satisfied with the final product.
IS ANY CLEANING BE REQUIRED AFTER SERVICE IS COMPLETED?
Our team will ensure that they clean up after the work is completed. In fact, they will ensure that they leave the property in the same condition as it was when they walked in. Be rest assured that your ducts and vents will be cleaner than how they were before.
Monday – Sunday | 8:30 AM – 5:30 PM
Gravity Duct Cleaning is Ottawa’s trusted name in professional duct cleaning. Be alert of marketing scams related to duct cleaning. The Gravity team will NEVER call anyone to offer our services and we DO NOT partake in any tele-marketing activities. Our team always arrives in our own branded trucks to do the job. We do not count the vents in your premises and there are no hidden fees or surprises. Peace of mind and quality service guaranteed.
We will send you a quote as soon as possible, usually within 24 hours