Reviews and Testimonials

We are committed to our Customers

For the last 7+ years, the Gravity team has exceeded the expectations of thousands of customers in Ottawa and surrounding areas. We are committed to helping communities keep indoor air quality in their homes and businesses perfect. In fact our customers say that they instantly feel the difference in the air quality once the job is completed. Our customers have been kind enough to recommend our services and you will see that we do not carry out any high profile marketing to get ourselves noticed. Our work speaks for our commitment.

A+ BBB Rating
Five Star Google Reviews
100% Satisfaction Guarantee

We value your feedback. Please click on the icon to share a few words about our friendly and hardworking service technicians and our services..

“We just had the furnace air ducts and dryer vent cleaned today. We were both very impressed by the professional service we received and the job that was done. They had all the Covid-19 protection in place, were very respectful of our furniture and the clean up was first rate. Their prices are excellent, great value for the price charged. I chose them based on the ratings from the Google and BBB and was not disappointed. This company deserves the five-star rating in all categories!”
Norman J.
First time using Gravity. They were terrific. The two workers were friendly, thorough and informative. When I asked questions, they not only answered them but offered addition information as well. I was very impressed with the work they did. When finished with the ducts they vacuumed any area of the house they were in. I would recommend them very highly to anyone who needs this service.
Paul S
Highly recommend Gravity Duct Cleaning on all levels nothing but excellence from arrival, explanation of the cleaning process and the final clean up. The Technicians were so polite and efficient in doing their job. Will definitely be using them again. Thank you for giving us a dust free home.
Glenn C.
Gravity Duct Cleaning was a positive experience from the beginning. We booked our appointment online. The service call was professional & they did a fantastic job. Our dryer vent was blocked & we didn’t even know it! My floors were cleaner than when they arrived. Would use them again, no question!
Sharon W.
I had an amazing experience using Gravity Duct Cleaning Services. They were professional, on-time and went above and beyond the regular duct cleaning experience. I wouldn't hesitate to recommend them to both Family and Friends. In addition, their rates are an all-in package with no hidden fees for extra vents, etc. Overall, the home feels better with less dust and refreshed.
Lucky S.
The owner and staff at Gravity Duct Cleaning were most professional, punctual and did an amazing job. Upon cleaning the dryer vent they discovered a disconnected vent hose and the cause for excess lint and dust in our home. They communicated prior to the date of arrival and arrived on time. They were very careful and polite and even vacuumed the carpets where they had placed their hose. I would highly recommend Gravity Duct Cleaning for any residential job.
Kathryn N.
Gravity Duct Cleaning are the best contractors I have had in my home in years! They have an awesome customer service. They sent me an email the day before stating exactly what they would do and how much it would cost me: all the information was as we had discussed during the phone call... no surprise. They took to the time to answer all my many questions while doing their work. They do care to do a good job.
Y. Gratton
We used Gravity Duct Cleaning for the first time today after reading the good reviews on-line. We had our ducts and dryer vents cleaned. We were very impressed with their service from the first contact. They sent a confirmation email so we knew exactly how much the job would cost and what was included. No up-selling was involved once they arrived. They were professional and thorough and explained everything that they were doing. They even vacuumed the floors! Very impressed and would recommend their services.
Ed Abraham
Had a full house vents cleaning done last weekend. The cleaning AND customer service was excellent! No complaints! The cleaning was thorough while the process of booking a day was extremely smooth and quick (was done through email). No hidden prices either; the price stated in the email was the same on the invoice I was given! Would recommend!
Minh Hieu T.
Very happy with Gravity Duct cleaning. I was struggling with allergies this Spring, so I looked on the Better Business Bureau site for a reputable duct cleaning company close by and Gravity came up as the best option. The two gentlemen that came to my house were extremely nice, always smiling and took the time to answer all my questions. I'm also very impressed with their business model - they vacuumed so thoroughly after they were done cleaning the ducts. It's a detail I appreciated because my allergies were so bad at the time. Can't recommend them enough!
T. Joseph
The team at Gravity Duct Cleaning did a remarkably thorough and professional job of cleaning our ducts and dryer vents. They were polite, efficient, and by vacuuming everywhere once they finished, actually left our home cleaner than when they arrived. Thank you James and team!
Heather C.
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